Customer Support

Waste Management, or WM, is a company that believes in providing ultimate customer support to all its users. We at Waste Management believe that no query or complaint should go unheard or unresolved. We are certain that each complaint or query received by the customer support team at WM will pertain to protecting the environment, and hence, needs to be taken care of with utmost priority. The team is quick to respond and resolve your issues relating to WM services in a short turnaround time. It goes without saying that every review, feedback, and complaint is of great essence to the company as it helps us to fill the gaps in our services and provide even better services. MyWMTotalRewards is the platform for each WM Employee, and employee satisfaction is beyond any other asset of the company. Therefore, do not hesitate to get in touch with the customer support team at WM via email, call, and mail. The contact details of the WM Corporate office are as follows:

  • WM Corporate Office
  • Address: 1001 Fannin, Suite 4000,
  • Houston, Texas – 77002
  • WM Corporate Office (for directory assistance)
  • Phone: (713) 512-6200 (Monday to Friday from 8:00 am to 5:00 pm, CST) 
  • WM Corporate Office (Complaints, Questions, Feedback, etc. pertaining to customer service)
  • Email: [email protected]
  • Phone: 713-512-6345 (Monday to Friday from 8:00am to 5:00pm, CST)

MyWMTotalRewards Contact Details Are As Follows:

  • Phone: 800-964-3373
  • Webpage: www.mywmtotalrewards.com
  • Mail: Waste Management Benefit Center, P.O. Box 1449,
  • Lincolnshire IL 60069-1449.

How To Get In Touch Via Online Mode? Here’s How!

You can leave your comments, complaints, feedback, etc. by visiting the following link:
http://www0.wm.com/wm/contact_corporate.asp.
Once you visit the page, you will find a column asking for your basic information and comment/complaint/feedback. Once you fill the same, the customer support team at WM will be quick to respond to the same.

Other Relevant Links Designated For Specific Purposes:

  • Any issue pertaining to customer service, you can contact WM on [email protected]
  • Any problem regarding the online payment or any question regarding it, you can contact WM on [email protected]
  • Any question relating to a job, resume, or other career-related doubts that you want to submit, you can contact WM on [email protected]
  • Any technical issue relating to the website, you can contact WM on [email protected]

There Are Various Activities That You Can Do By Yourself, By Registering For Your Mywmtotalrewards Online Portal Account:

  • Bill payments
  • Setting up pickups and know the holidays in the coming year
  • Enroll yourself to auto-pay and paperless billing for preserving the environment
  • Enabling the push-notifications to get regular notifications relevant to you

Other Services:

  • Request bulk pickups
  • Container repair request
  • Request for service on a roll-off dumpster

Get in touch with the customer support team at MyWMTotalRewards for hassle-free Waste Management. The team will make sure that all your doubts are cleared in the most comfortable way possible.